POPUP Problem

Anson C

• February 12, 2022 19:38

Dear support: 

I have two issues with the popup

1. The control panel at the bottom is blocking the notification bar, I can't see the design, and no way to move the control panel, see my video: https://share.getcloudapp.com/2NuvQQ0r

 

2. The condition is missing in popup, I only see trigger

see screenshot: https://share.getcloudapp.com/04uLzz7g

In your help article, you have condition tab: https://support.brizy.io/hc/en-us/articles/360043779972-Popup-triggers-conditions-

You can see my popup here: https://www.brizy.cloud/projects/9703049/editor/external_popup/876385

 

Thank you!

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• 

  Natalia Chitoroaga

  • February 14, 2022 10:11

  Hi!

  Thank you for your message.

  1. Please, use the Align option to change the pop-up position while editing, check this video - https://jmp.sh/iO9QvOB

  2. Pop-up conditions are available only for Internal Pop-ups - https://jmp.sh/N33FgGL // https://jmp.sh/tFCVbp1; not for External pop-ups.

   

  Let me know if you have any other questions or issues.

  Regards, Natalia 

   

   

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