Global Blocks not saving in Cloud

Alfred Alonso

• February 10, 2022 14:27

There seems to be several posts about this but all cover the plugin, not Brizy Cloud.

https://www.brizy.cloud/projects/9322997/editor/page/796708 

The contact from does not save as global no matter what I do. 

Yes I checked and tweaked display conditions.

Logged out, cleared cache etc. No matter what I try, although the blue global icon is showing, it does not show up in the global tab in the sync files...

What can I do to fix this?

Thanks,

Alfred

P.S. I have screenshots but all they show is exactly what I described above. I did provide the cloud URL.

 

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  Doina P

  • February 10, 2022 19:54

  Hello Alfred,

  Thank you for your message!

  I tested in my dashboard and everything seems to be working just fine for me. Can you maybe try to change browsers (edge, firefox, chrome) and see if you have the same problem? Thank you and hope to hear from you soon!

  Kind regards,

  Doina

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  Alfred Alonso

  • February 10, 2022 22:01

  Hi Donia,

  It may be working your account, but not mine.

  Not on Chrome (latest version) Firefox (latest version) or Brave lastest version, all with cookies and cache cleared.

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  Doina P

  • February 11, 2022 04:19

  Hi Alfred,

  Thank you for your message!

  I will create a ticket for you and one of my colleagues will contact you as soon as possible! Please make sure to give them all the details that they need! 

  Kind regards,

  Doina

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