Mobile Menu is not working for all My projects

Smart Suburbs

• February 09, 2022 06:45
• Edited

Hello there,
All of our brizy cloud projects Mobile menu is not working. 
Please check the project as https://cherry9462147.brizy.site/

and https://bhosari.com

Thanks
PP

 

 

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  Permanently deleted user

  • February 09, 2022 12:23
  • Edited

  Hello,

  Thank you for your message.

  Please make sure you have named all blocks from your page, see this link. 

  Here is the block from your project that has no name.

  For more information please see this video too :  https://www.youtube.com/watch?v=zySIqpSeov8

  Best regards, Nelea.

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  Smart Suburbs

  • February 09, 2022 12:22
  • Edited

  Hello Nelea,

  Thanks for your response. 

  
  We are having an issue with the mobile menu.

   https://cherry9462147.brizy.site/  This is a demo project for your testing purpose where the mobile menu is not working.

  The desktop menu is working perfectly for our other projects.

  And we are looking for a solution for the mobile menu. 

  
  Please check the other URLs too where mobile menu is not working.

   

  

   

  Shivajinagar.in | Katraj.com | Punecamp.in | Punepeth.in | Vimannagar.in | Wagholi.in | Wanowrie.in | Kondhwa.in

  Kalyaninagar.in | Hadapsar.in | Ravet.in | Tathawade.in | Bhosari.in | Sangvi.in | Hinjawadi.in | Mypcmc.in

  Nigdi.in | Pirangut.in | Gahunje.in | Chikhali.in | Chakan.in | Akurdi.in |

  All these URLs have a Mobile menu that is not working.

   

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  Permanently deleted user

  • February 09, 2022 12:25

  Hi,

  The encore link is not working because the blocks from the project do not have names, can you please check all the blocks names again?

  Best regards, Nelea

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  Smart Suburbs

  • February 09, 2022 12:36

  Hi, 

  Can you please check another project? 

  https://paidlisting.wakad.in

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  Doina P

  • February 09, 2022 19:37

  Hi,

  Thank you for your message!

  I have checked the link above and there was an issue with menus as well. Have you followed all the steps that my colleague mentioned above? Thank you.

  Kind regards,

  Doina 

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  Smart Suburbs

  • February 10, 2022 04:37
  • Edited

  Hello Doina,

  Thank you for your message!

  I have checked with the menu on the above project and did the changes as suggested by Nelea. 

  But still, the mobile menu is not working.  In the above post, I dropped the screenshot of the menu not working please check that. we are having an issue with the Humberger menu on mobile, When I tap on the menu icon it does not open the mobile menu. 

  Thanks 

  PP

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  Permanently deleted user

  • February 10, 2022 14:10

  Hi Smart Suburbs,

  We have checked this https://paidlisting.wakad.in  project and it was created by a Free user. So, you are a Pro user, with a pro account, but the sub-user worked from a free account, in this case, the actions taken by a free user in a pro account will not work properly.

  Best regards, Nelea.

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  Permanently deleted user

  • February 11, 2022 13:30

  Hello,

  We have fixed this issue, everything should work just fine now.

  Best regards, Nelea.

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  Smart Suburbs

  • February 14, 2022 04:41
  • Edited

  Hello Nelea, 

  Thank you for your message!

  Thank you for fixing the Paidlising.wakad.in.

  If I want to do it for my other projects what are steps should I take to fix it?

  Please let me know the steps you have taken for fixing this issue. 

  Best regards, 

  PP

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  Permanently deleted user

  • February 14, 2022 10:52

  Hi,

  Thank you for your message.

  It was a cache issue on our part. We only cleared the cache and after that everything worked.

  Best regards, Nelea.

   

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  Smart Suburbs

  • February 14, 2022 11:06

  Hello,

  Thank you for your message!

  Can you clear the cache of other projects for us?

  OR Is there any setting where we can clear the cache of all the projects?

  Or tell us what we can do about this issue? 

  We still face the same issue with all the other projects.

  Please let us know how to solve this issue.

  Best regards, 

  PP

   

   

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  Smart Suburbs

  • February 14, 2022 11:52

  Hello,

  Here are the projects list.

  paidlisting.pimplesaudagar.in

  https://paidlisting.kothrud.com/

  https://paidlisting.aundh.com/

  https://sspaidlisting.smartsuburbs.in/

  https://doctors.smartsuburbs.in/

  https://digitalservices.smartsuburbs.in/

  https://resale.rightdeal.com

  Shivajinagar.in | Katraj.com | Punecamp.in | Punepeth.in | Vimannagar.in | Wagholi.in | Wanowrie.in | Kondhwa.in

  Kalyaninagar.in | Hadapsar.in | Ravet.in | Tathawade.in | Bhosari.in | Sangvi.in  | Mypcmc.in

  Nigdi.in | Pirangut.in | Gahunje.in | Chikhali.in | Chakan.in | Akurdi.in |

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  Permanently deleted user

  • February 14, 2022 11:59

  Hi,

  I have sent all the projects to our dev team and they will check. I will come back with an answer as soon as possible.

  Best regards, Nelea.

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  Smart Suburbs

  • February 14, 2022 12:07

  Thanks so much Nelea. Greatly appreciate your fast support and resolution. Best Regards, Parag 

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  Smart Suburbs

  • February 22, 2022 12:12
  • Edited

  Hello there,

  Any update on the menu is not working issue.

  Best Regards,

  Parag 

   

   

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  Permanently deleted user

  • February 23, 2022 14:39

  Hi,

  Unfortunately, our developer is still working on your projects.  I will come back with a message when I have news about it. 

  Thank you for your understanding and patience, we highly appreciate that.

  Best regards, Nelea.

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