Latest Brizy Pro update redirects all subsites to primary domain on multi install

Wim Dewitte

• February 05, 2022 22:09

Hi there,

The latest PRO update redirects all the subsites of a multi install to the primary site. The only way I've found to solve it is to restore a full site back-up to before the last update. The WPMUDEV helpdesk thinks the issue is caused by the maintenance mode option. If so, the problem occurs regardless of the maintainance mode being on or off. The isseu appeared on every multi install I have where Brizy is installed.

Best regards,
Wim

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  Alex

  • February 07, 2022 09:12

  Hi Wim,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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  Permanently deleted user

  • February 07, 2022 14:59

  Hello,

  This issue was already fixed. Please update the Brizy Pro plugin to the latest version 2.3.23.

  Best regards, Nelea.

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  Wim Dewitte

  • February 07, 2022 19:02

  Hi Alex I cannot keep the issue active on my customers websites. They expect their sites to be reachable. Furthermore, due to the redirection, it is only possible to log in to the primary site, none of the subsites. I have solved the issue by reverting to a full back-up. I can make a staging, but that environment might not be ideal for you. Let me know. Best regards, Wim

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  Natalia Chitoroaga

  • February 08, 2022 09:12

  Hi Wim,

  Natalia is here, Brizy team.

  Can you confirm you have the same issue after our latest update for the PRO plugin - 2.3.23?

   

  Thank you!

  Natalia 

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  Wim Dewitte

  • February 08, 2022 11:03

  Hi Natalia
  
  Thank you for your reply! Indeed, the problem has been fixed in PRO versio 2.3.23.

  Thank you!
  Best regards,
  Wim

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