Update Brizy Pro 2.3.22 breaks websites

Thanasis Giamas

• February 04, 2022 18:23

Kindly note that after updating to Pro v.2.3.22 all my brizy sites were broken.

I have reverted to v.2.3.21 and they were instantly fixed.

Please advise

0

• 

  Doina P

  • February 04, 2022 21:08

  Hi,

  Thank you for your message!

  Can you please send us the websites where you encounter this issues? Thank you.

  Kind regards,

  Doina

  0
• 

  Thanasis Giamas

  • February 05, 2022 10:31

  Hi Doina,

  I have re-installed Pro v.2.3.22 and I can confirm that it crashes immediately the sites (I am mentioning sites because it is a multisite installation).  It appears that it affects the domain mapping or the permalinks.

  I will not share in a public space the websites of my clients and also I cannot start disabling plugins until I find the one that creates this conflict in production sites.

  I suppose in the coming days you will read similar comments.

  Best regards,

  T.

  0
• 

  Chris Redgrave

  • February 06, 2022 02:12

  I believe I have the same issue as Thanasis Giamas. I have a Wordpress multi-site install with 8 sites + admin landing page. 5 of the 8 have external redirects at the server (Siteground) / domain nameserver (Namecheap) level. Only 3 of the 5 use Brizy Pro editor, the remainder use older Themefuse "The Core" child themes / Unyson Editor. 

  I have used free Brizy from 2020, Have been using lifetime license Brizy Pro since September 2021. All plugins are regularly updated and no problems have been observed through free Brizy 2.3.28 + Pro 2.3.21. Updated to free Brizy 2.3.29 and Pro 2.3.22 yesterday. All sites crashed except admin landing page. Entering URL gives either 404 or redirects to admin landing page. I looked at file manager on server and all files are still intact. It seems that the Brizy Pro update is affecting the Wordpress multisites ability to redirect traffic

  Had to do full restore from previous backup to recover.

  Since I did 5 plug in updates at the same time, after doing a full site restore, I then sequentially added in one plug-in at a time to help identify which one caused the problem. I tested several scenarios. I was able to add all plugins correctly including free Brizy 2.3.29. However, as soon as I completed network update for Brizy Pro 2.3.22 version site crashes again. 

  You need to get a fix out for 2.3.22 right away.  I can give you URL info on private email if necessary. Please advise if you need it. 

  Chris R

   

      

  0
• 

  Alex

  • February 07, 2022 09:33

  Hi guys,

  Our developers are already looking at this and we will be back soon with a fix.
  Sorry for the created inconvenience.

  0
• 

  Thanasis Giamas

  • February 07, 2022 09:41

  Thank you Alex. Nothing to feel sorry about.

  Keep up the great work you are doing!

  best regards,

  Thanasis

  0
• 

  Permanently deleted user

  • February 07, 2022 14:59

  Hello,

  This issue was already fixed. Please update the Brizy Pro plugin to the latest version 2.3.23.

  Best regards, Nelea.

  0
• 

  Chris Redgrave

  • February 07, 2022 17:06

  The 2.3.23 fixed the issue.

  Thank you

  0

Please sign in to leave a comment.