Layouts not syncing from Cloud to Wordpress

David Peyton

• February 02, 2022 17:01

I have a few layouts saved on Brizy Cloud, and have just installed Brizy Pro and Brizy plugins on my fresh Wordpress install.  The screenshot below shows the error I get, and also that none of my saved layouts load. 

Brizy Version 2.3.28

Brizy Pro Version 2.3.21

 

0

• 

  Permanently deleted user

  • February 02, 2022 17:15

  Hello David,

  We are very sorry for this inconvenience.

  I confirm this is an issue from our side. We are working on it already and I will try to have a solution as soon as possible.

  Best regards, Nelea.

  0
• 

  David Peyton

  • February 02, 2022 17:18

  Thanks Nelea.  Do you have an estimated resolution time on this?  Just need to know if I need to do manual server sync or HTML for now until Wordpress Brizy is back up and running.

  0
• 

  Doina P

  • February 02, 2022 18:15

  Hi David,

  Thank you for your message!

  There is no clear ETA but we will try to solve this as soon as possible. We'll write to you right away when everything is solved.

  Kind regards,

  Doina

  0
• 

  Permanently deleted user

  • February 03, 2022 09:40

  Hi David,

  We are glad to inform you that the issue with the sync option has been fixed. Please, clear the browser cache at your end and try again to sync the saved block. 

  Best regards, Nelea.

  0

Please sign in to leave a comment.