When I preview my site it doesn't show what I designed.

Marcus Baker

• February 01, 2022 18:32

Good afternoon,

When I preview my site it shows no images or design cues. Brizy and Brizy Pro are both updated. (see attached screenshots)

Please advise

 

 

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  Doina P

  • February 01, 2022 18:50

  Hello Marcus,

  Thank you for your message!

  Can you confirm that you encounter this problem with the latest versions of Brizy: Free 2.3.28 and Pro 2.3.21? At the same time, please disable all the plugins and themes you do not use, clear all the cache and send us the link to your website. Thank you.

  Kind regards,

  Doina

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  Marcus Baker

  • February 01, 2022 19:13

  Yes, I'm using the latest. (see screenshot)

  All plugins that are not being used have been disabled and the cache has been cleared.

  Here is a link to my website:

  https://www.daystargraphicsllc.com/rebrand/?preview_id=9405&preview_nonce=6b776ae613&preview=true

  

  Thanks

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  Doina P

  • February 01, 2022 19:42

  Hi Marcus,

  Thank you for your message!

  I will create a ticket for you and one of my colleagues will contact you as soon as possible! Please make sure to describe to them the problem and give them the WP credentials! Hop this helps.

  Kind regards,

  Doina

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  Don Schaffer

  • February 02, 2022 13:59

  Should have checked here before updating the plugin, but 2.3.28 and 2.3.21 respectively, have also broken the appearance of one site I'm managing. Restored it from a backup and waiting for the next set to hopefully work again.

  Go, Team!

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  Permanently deleted user

  • February 02, 2022 15:50
  • Edited

  Hi Don,

  The problem at the below user was related to the wrong httpS address in the WordPress dashboard, see here  - so we have added the "s" in both wp tabs. Can you please check if you don't have this issue too?

  Best regards, Nelea.

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  Raúl Sánchez

  • February 02, 2022 18:45
  • Edited

  Hi, same problem here!... 

  https://varonilhombres.com.ar/

  screen record

  https://video.mediastuff.com.ar/conversations/02837064-d9f7-58d8-9217-51ecbdd3033a

  

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  Jorn Van Den Hout

  • February 03, 2022 10:50

  Thanks Nelea!

  I was looking for a solution for this problem. And this directly helped me! Weird that this wasn't an issue with other sites i built.

   

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  Permanently deleted user

  • February 03, 2022 11:08

  Hi Raul,

  Thank you for your message.

  I just checked your website and everything works well, please see this video.

  Best regards, Nelea.

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  Raúl Sánchez

  • February 03, 2022 14:41

  Hi, yes... it´s ok now becose i have to recreate it using zion builder... my customer was very ungry and can´t wait for a solution. Raúl Hernán Sánchez  SPAM"

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  Permanently deleted user

  • February 03, 2022 15:21

  Hi Raul,

  I'm sorry about that, but we got back to you  less than 24 hours. Unfortunately, there is a time difference between countries and an in this period of time there are also many tickets that we have to answer, so it takes time to get an answer.

  Best regards, Nelea.

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