Brizy Cloud - Embed code not working

Alex Carvalho

• February 01, 2022 01:31
• Edited

Hi everyone,

I tried to install an embed code and it just does not work. I tried using the code injection (head and body) and adding an embed element to the page. Both did not work.

I read that I have to validate my account, but I can't find any validation button under my setting. Can someone help me with that issue?

Thank you in advance.

AC

 

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  Permanently deleted user

  • February 02, 2022 07:19

  Hi Alex,

  Thank you for your message.

  A kindly request to send us the page URL of your project, see here, so we could check this problem from your dashboard.

  Best regards, Nelea.

   

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  Alex Carvalho

  • February 02, 2022 16:32

  Hi, Nelea.

  The scrip was injected to https://pear9550385.brizy.site

  Please let me know.

  Regards.

  Alex

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  Natalia Chitoroaga

  • February 03, 2022 09:11

  Hello Alex, 

  Thank you for your details.

  The script is executed in the cloud page - https://jumpshare.com/v/kSiCces8x1GsMx6JHj3w but it returns an error for the widget URL - https://jumpshare.com/v/ne0xBkgXlAA0r1eCulUm; You need to send a message to the platform who generated this code and ask them about this error. 

  Regards, Natalia 

   

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