Mail and form submission not working - The server returned a "405 Method Not Allowed".

Walter Adamson

• January 30, 2022 00:09

The mail and form submission returns this message:

Oops! An Error Occurred

The server returned a "405 Method Not Allowed".

Something is broken. 

 

This website for example www.digitalinvestor.com.au 

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• 

  Natalia Chitoroaga

  • January 31, 2022 13:07

  Hi Walter,

  Thank you for your message.

  The team has been informed about this issue with the contact form element. I will try to have a fix as soon as possible. 

  More details will come shortly.

  Regards, Natalia 

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  Walter Adamson

  • February 01, 2022 08:17

  BY ACCIDENT I FOUND THE PROBLEM!

  This code from calenderhero.com seems to upset quite a few things on the pages, including stopping the Story carousel rotating if it is posted in the site/project embed field.

  Can you suggest what might be wrong with it and I will let Calendar hero know. It adds a floating icon to the website that launches CalendarHero in a fixed slide-out.

  <!-- CalendarHero inline embed script begin -->
  <div class="calendarhero-slideout-widget-url" data-url="https://meeting.calendarhero.com/meeting/new/5f75bdc2724493002034dd66/mastery"></div>
  <script type="text/javascript" src="https://app.calendarhero.com/assets/widget.js"></script>
  <!-- CalendarHero inline embed script end -->

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  Alex

  • February 01, 2022 09:21
  • Edited

  Hi,

  thanks for the update. It is also our fault. We should have asked from the beginning if you use any external code. Sometimes there is an incompatibility with the third-party tools.

  In these cases, we can't be very helpful because that would mean that we have to study how this tool works and what it uses then to implement a possible solution for the whole cloud platform. We can't just do this for one project. I recommend testing an alternative for this widget.

  btw: where did you add the code? Did you use embed element or did you add it in Project Settings? Try adding it to a single page using the Embed element so that it doesn't affect the whole project.

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  Walter Adamson

  • February 01, 2022 09:38

  Yes I did both. When on a single page it stopped all the forms working on that page.

  Then when I changed it to the project it even stopped the Story carousel button from working and the Story could not be clicked through.

  That's when I became suspicious. I removed it altogether and now it all fine.

  Thanks.

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  Alex

  • February 02, 2022 17:04

  I'm glad to hear that. I hope you'll find a working alternative for CalendarHero.

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