Skip to main content

Need help

Comments

5 comments

  • Alex

    Hi,

    can you please give us more details? I see 2 buttons on your homepage, but they look the same: https://jmp.sh/cdyfukZ Does they look different in your editor? Can you please send a screenshot?

    0
  • Jorge Izquierdo

    On the screen recording you provided, the top button is somewhat transparent and the one at the bottom is correct, solid and gradient with hover effect. You can see this better on the partnership page which is having the same exact issue.

    Please take a look at my pricing page, click on any of the orange call to action buttons or the top right corner on the menu header “Get Started Now”. Once you’re on the pricing page, notice the two buttons on my pricing tables. They are correct in the fact they are solid compared to some of the other buttons, like the one on my home page which is a bit transparent. However, the hover effect does not work on the pricing table buttons.The interesting thing is that inside the editor none of the buttons are transparent and all the hover effects work perfectly fine after I save and update. However, when I exit the editor, and visit my website, the two buttons on the top of my Home and Partnership pages are 80% transparent. The if I go back to the editor I notice just on those two buttons that one setting under gradient color changed on it own to 80%. So if I set it again to 100% solid, save and update, it looks perfect on the editor. I go back to the website and it changes gain back to 80% transparency only this two buttons.

    Same thing for my pricing table buttons, everything works perfectly well inside the editor but on my website, these pricing table buttons have no hover. I go back into the editor and the hover is working perfect, but not on my website pricing tables.

     

     

     

    0
  • Alex

    Hi,

    homepage button: from what I see all the buttons on your site have a transparency of 80%. The one on the first screen is simply more pronounced because it has an image on the back: https://jmp.sh/1fCHbEo Maybe these buttons are in a global section and when you change in one part they change in another as well?

    pricing buttons: hover is not working because you have set a link to the entire container and the button is behind this link: https://jmp.sh/ownycd6

    0
  • Jorge Izquierdo

    Hello Alex,

    About the pricing tables, yes your are correct. I made the actual table clickable and linked to the checkout registration page. Ok great so now I know why the button itself has no hover effect. Thank you, this now solves this one issue.

    However, the button issue is still present despite me setting the transparency to 100% inside the editor. Again, everything looks good and functions correctly after I update as long as I am inside the editor. Once I exit the editor my buttons look transparent and apparently get defaulted back to 80% even though I have set it to 100% solid, meaning 0% transparency.

    0
  • Alex

    I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

    0

Please sign in to leave a comment.