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Feature image problem on Blog

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5 comments

  • Mihail Stremenovskii


    Hello!
    My name is Mihail, Brizy customer team.
    Sorry for the delay, support is limited on weekends. Thanks for reporting this issue

    -- Please make sure that you are using the latest Brizy plugin versions, which are 2.3.28 for Brizy free and 2.3.21 for Brizy Pro.
    Try to fully reinstall plugins (deactivate, remove, install again)
    Clear the website cache and check your page again.
    After it, go to Settings --> Permalinks and push the save button. In general WordPress settings, I mean.

    -- Make sure the WordPress URL and the Site URL have the same, secured URL - httpS ;
    In this example, these URLs are not correct - https://jumpshare.com/v/z1TlsFvSYJuFsAODaU6U both should be httpS. Just add an S at the end of the prefix.

    Let us know if all is working fine. 

    Thank you!
    Best regards,
    Mihail.

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  • Uri Lev

    Hi Mihail, As I mentioned, clearing the cache resolve this issue for a short time. Also, all Brizy versions, site url and permalinks are correct. Taking in consideration I'm using the Brizy starter theme, are you sure uninstalling & reinstalling Brizy will keep all the design intact? Thanks, URI LOEWENSTEIN Your Personal Digital Marketer 972.54.8011000 (https://api.whatsapp.com/send?phone= 972548011000&text=Hello Uri!) uri@marketism.pro marketism.pro SPAM"

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  • Permanently deleted user

    Hello,

    Thank you for contacting us.

    Uninstalling & reinstalling Brizy plugging will not affect the design of your website. You can also try to change the theme with one of these recommended themes: https://www.brizy.io/theme-partners The Brizy Starter Theme is the most basic theme :) Being so basic, in most cases, it can't create some problem on the dashboard. So, I will recommend changing the theme and then checking if this issue still occurs.

    P.S. Please do not reply to the notification email - noreply@brizy.zendesk.com. The email will be received as spam and they will not be posted here.

    Best regards, Nelea.

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  • Jason Berry

    Why does everyone talk so much about the Brizy Starter Theme yet it's the most elusive thing on the internet? Where on earth can I download it from the brizy website?

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  • KC George

    Hi Jason,

    Brizy starter theme was a developed as a barebone theme and it is not being maintained. While you can use this theme for developing simple websites, this will be quite limited if you want to develop shop or a blog. You can download it from here https://github.com/ThemeFuse/Brizy-Starter-Theme. See this screenshot. https://jmp.sh/OHQC9h0

    These are the themes we recommend. https://www.brizy.io/theme-partners

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