Anchor link not going to a block on another page of my website

Emma Almendarez

• January 28, 2022 04:35

I can't get my custom link in the menu to go to a block on a different page of my website. The block has been named 'contact-block' which is the same name I used in the settings for the Contact link in the menu and have included '/#contact-block' in the menu settings.

I have cleared the browser cache and logged in/out but still not working.

This doesn't work on at least 2 of my Brizy Cloud websites Help please.

 

 

 

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  Alex

  • January 28, 2022 17:01

  Hi,

  Please send the link to  your website and the section id and we will look into it. Thanks.

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  Emma Almendarez

  • January 31, 2022 09:56

  Hi Alex, Thanks for getting back to me. Fortunately, KC George - on the Facebook page - was able to resolve my issue. Thanks anyway! 

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  Manuel Soria

  • March 09, 2022 17:13

  Can you please share the answer to this question? I don't know how to do it and cannot find another question related to this. Thanks

   

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  Permanently deleted user

  • March 09, 2022 17:29

  Hi Manuel,

  Hello,

  Thank you for contacting us.

  If you need to add the anchor links in the WordPress menu you should follow the below steps:

  1 - Go to the block(s) and add the Block name https://jmp.sh/rlyRzrv

  2 - Update the page and go to the Appearance - Menus and select the menu you use;

  3 - Add Custom links;

  4 - In the URL, add the link of the page then "/#" and then add the Block name (e.g. www.site.com/page2/#custom_block).

  If you design a landing page or all blocks you want to link are placed on the same page where is added the menu, in the "URL", you can add only "#" then the Block name (e.g. #custom_block);

  5 - Save the menu.

  Also, for more information please see those video: https://www.youtube.com/watch?v=a3PuLxufI0c

  Best regards, Nelea.

   

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  Sach Nijran

  • December 03, 2023 22:16

  Hi have the same issue cloud.

  I've created this: https://www.revivewithjess.co.uk/home/#ABOUT, but when i click on another page https://www.revivewithjess.co.uk/blog and try to go back to the about section it keeps adding replacing home with blog so doesn't go anywhere. 

  It's doing the same thing with my other websites, most notably fanpark.co.uk.

  Please can you help

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  Ariel H.

  • December 04, 2023 10:50

  Hi,

  Thank you for reaching out to us.

  Unfortunately, we do not currently have a permanent solution for this issue. However, we have recently received a similar request and will forward it to our developers as a feature improvement for upcoming updates. In the meantime, we recommend implementing a temporary solution by adding a margin or a spacer element to make more space at the top of the block, until a more suitable resolution is found.

  Sorry for the inconvenience.

  Best regards,
  Ariel H.

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