Library not syncing with latest plugins

Mandy Mayes

• January 28, 2022 01:29

https://prnt.sc/26kfo4o 

Please advise. Have the latest versions installed. All my sites with no library sync.

FREE Version 2.3.28

PRO Version 2.3.21

Thanks.

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  Doina P

  • January 28, 2022 17:04

  Hello Mandy,

  Thank you for your message!

  We will investigate this and come with an answer as soon as possible! Thank you for your patience!

  Kind regards,

  Doina

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  Mandy Mayes

  • January 31, 2022 13:48

  Any chance of an update please.....customers waiting!

   

  Best Regards

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  KC George

  • January 31, 2022 14:20
  • Edited

  Hi Mandy

  We apologize for the delay. We are still working on this issue. We hope to fix this soon

  KC George

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  Mandy Mayes

  • February 02, 2022 14:32

  It's been a week now.....any update would be very helpful.

  Thanks

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  Permanently deleted user

  • February 02, 2022 15:09

  Hi Mandy,

  We are very sorry for such delay, but our dev team is still working on this issue. We are hoping to fix it as soon as possible.

  Thank you for your patience. 

  Best regards, Nelea.

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  Amanda C Rosewarne

  • July 19, 2023 09:36

  Hi,

  I am experiencing the exact same issue and the library with favourtied items is not synchronising. Please advise.

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  KC George

  • July 19, 2023 13:39

  Hi Amanda,

  We are working on releasing a Brizy Cloud update which should fix this error. In the meantime, to reuse a saved block in another project, please download it from the source project and import it to your destination project.  Please watch this screen recording for more detailed procedure https://jmp.sh/0Bm3ZEFL

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  Amanda C Rosewarne

  • July 19, 2023 13:44

  That's lovely, thank you very much!

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