How to downgrade plan?

Joshua Berrios

• January 27, 2022 08:48

How do I go about downgrading to the base plan for Brizy? I only have one client that will be using Brizy because their site is built on it and he is very happy with the site still.

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  Doina P

  • January 27, 2022 10:15

  Hello Joshua,

  Thank you for your message!

  Can you be more specific about the "downgrade plan"? If you want a simple version of Brizy, you can use Brizy Free.

  Regards,

  Doina

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  Joshua Berrios

  • January 28, 2022 10:49

  I just want to downgrade from the Freelancer plan to the Personal plan only.

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  Doina P

  • January 31, 2022 19:59

  Hello Joshua,

  Thank you for your message and sorry for the late reply!

  I will talk with one of my managers and see if we can do this for you. Thank you for the patience!

  Kind regards,

  Doina

   

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  Joshua Berrios

  • February 01, 2022 13:33

  Thank you very much. 

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  Doina P

  • February 01, 2022 17:37

  Hello Joshua,

  Thank you very much for your message!

  So we checked you account and we saw that you had Studio plan that now expired:

  You have just to purchase the Personal plan from our website. Hope this helps!

  Kind regards,

  Doina

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  Joshua Berrios

  • February 02, 2022 07:52

  Okay perfect. Sounds good. Thank you so much for the timely customer support. 

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