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3 comments

  • Doina P

    Hello Flora,

    Thank you for your message!

    Can you please  check if in WP dashboard in the Settings both WordPress Address and Site Address start with https and not with http. Example: https://jumpshare.com/v/1bwFgqX8ms30TinxCLzw Hope this helps.

    Kind regards,

    Doina

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  • Flora Ohara

    Yes - it is set to https:// I did a video capture but I didn’t want to post publicly. Seems that support is community oriented. 

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  • Denis B

    Hi Flora,

    I've created private ticket for you, you should receive email notification. IN reply to this ticket, please, provide us admin access to your WP dashboard and FTP/cPanel credentials, we'll check the problem.

    Best regards,
    Denis.

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