Confusing payment reminder

Fariz Irfan

• January 26, 2022 07:26

I got notification for renewal but on the status page it says paid. How do I check?

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  Doina P

  • January 26, 2022 18:11

  Hello Fariz,

  Thank you for your message!

  Can you please send us some screenshots of what you encounter? Thank you.

  Kind regards,

  Doina

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  Fariz Irfan

  • January 27, 2022 00:23

  Email to send screenshot? It's billing info, I don't want to send in public.

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  Doina P

  • January 27, 2022 08:33

  Hi,

  Thank you for your message!

  You can send the screenshots here. Messages first come into our work dashboard and we are the ones that make them public. I can assure you that no private information will be disclosed. Hope to hear from you soon!

  Kind regards,

  Doina

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