Having issues with the API call for brizy. Do you know what this is? It is slowing down my site, thankss

Theodora Birch

• January 25, 2022 18:22

0

• 

  Doina P

  • January 25, 2022 18:28

  Hello Theodora,

  Thank you for your message!

  Can you please make sure you are having the latest Brizy updates: Free 2.3.28 and Pro 2.3.21. At the same time, send us the link to the website. Thank you.

  Kind regards,

  Doina

  0
• 

  Theodora Birch

  • January 25, 2022 18:41

  Yes I can confirm that I have the most update versions of Brizy. My website is www.tradoak.co.uk

  0
• 

  Doina P

  • January 25, 2022 20:36

  Hi,

  Thank you for the details!

  Can you please check if in WP dashboard in the Settings both WordPress Address and Site Address start with https and not with http. Example: https://jumpshare.com/v/1bwFgqX8ms30TinxCLzw Hope this helps!

  Kind regards,

  Doina

  0
• 

  Theodora Birch

  • January 25, 2022 23:41

  Hi - yes. Also, there is a separate issue, some of the blog posts are repeating over again and we are seeing the original layout of the blog templates. https://www.tradoak.com/?s=lavender

   

   

  

  0
• 

  Theodora Birch

  • January 26, 2022 22:27

  Just to clarify what the second point is - in the blog feature on my website the blog keeps on copying over the content multiple pages - so the same page will have the blog on it 3 times. This is just in the Brizy version. Can you look into this for me? Thanks 

  0
• 

  Mihail Stremenovskii

  • January 27, 2022 11:52

  Hello Theodora!

  My name is Mihail, Brizy customer team.

  I checked your blog page: https://www.tradoak.com/news/ And posts are not repeated for me. 

  https://jumpshare.com/v/Uvg2Ux3Q3rQYlORLXrgO

  May I ask you to add some screenshots, or maybe a screencast for a better understanding of your issue? 

  Kind regards,

  Mihail

  0
• 

  Theodora Birch

  • January 31, 2022 23:20

  It is the actual content of the post! It is the same for the case studies.They are repeating here https://www.tradoak.com/news/solid-oak-fireplace/

  Thanks 

   

  0
• 

  Mihail Stremenovskii

  • February 03, 2022 14:11

  Hello!

  I've created a private ticket, you should receive an email notification regarding this. 
  In this ticket, please, provide us the link to your website and admin access to the WP dashboard, we would like to check the problem from your dashboard. 

  Let us know the results.
  Kind regards, 
  Mihail

  0

Please sign in to leave a comment.