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Comments

16 comments

  • Doina P

    Hello,

    Thank you for your message!

    Yes, the subscription is cancelled. Hope this helps!

    With kind regards,

    Doina

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  • Robert Pleasant

    i would like to cancel my subscription

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  • Nelea

    Hi Robert,

    To cancel your Brizy subscription please log in to your Brizy account at https://www.brizy.io/, under Account - Payments, scroll down to the bottom and click on "Request Cancellation" and fill-up the form. We will then cancel your subscription. Please see here.

    Let us know if we can help you with something else.

    Best regards, Nelea.

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  • Dan Miller

    I don't have that option. How do I cancel?

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  • Nelea

    Hi Dan,

    Thank you for contacting us. Your subscription with Brizy has been canceled.

    Best regards, Nelea.

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  • Dan Miller

    Thank you.

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  • Dave Gardner

    this is a rip off, i did not sign up for this and there is no way to cancel this subscription. please can you tell us how to cancel this using the UI as the option you are talking about is simply not there. I have asked to bank to do a charge back and will be leaving feeback in all forums I can find. 

     

     

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  • Dave Gardner

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  • Dave Gardner

    you have literally commented out the cancel button 

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  • Nelea

    Hi Dave,

    Thank you for contacting us.

    Your subscription with Brizy PRO has been refunded your payment and ensured that the subscription is now canceled. I can, therefore, confirm that you will receive the refund within 3-5 working days.

    Best regards, Nelea

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  • Eliana Lombardo

    Hello,
    I want to cancel my subscription, but I can't find the cancel button either.
    Could you help me?
    Thank you

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  • Nelea

    Hi Eliana,

    Thank you for contacting us.

    Your subscription with Brizy PRO has been canceled.

    Best regards, Nelea.

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  • Andrea Mattiello

    Hi, 

    There is no "Request cancellation".

    Please unsubscribe me.

    Regards,

    Andrea 

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  • Nelea

    Hi Andrea,

    Your subscription with Brizy PRO has been canceled too.

    Best regards, Nelea.

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  • Timo Grey

    Hi all,

    Unsubscribe me, too.

    There is still no way to unsubscribe or request a cancellation under the Account/Payment tab.

     

     

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  • Nelea

    Hi Timo Grey,

    Your subscription with Brizy PRO has been canceled too.

    Best regards, Nelea.

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