Project was not found

Derek Fenwick

• January 23, 2022 05:52
• Edited

I have changed DNS servers and have reset the CNAME and A Record but I get Project was not found when using mydomain.com but when using the www.mydomain.com it works fine.

Do you have to clear cache or is my DNS not right? I can send image and actual domain name but want a private ticket not an open question.

Been a lifetime member but not sure how this ticketing works and do not want my actual domain in public help posts.

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  Alex

  • January 24, 2022 19:23

  Hi,

  Any DNS change takes time to apply. It can last up to 24 hours. Please send us the domain name and we will look into it (I will not publish it). Thanks.

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  Derek Fenwick

  • January 24, 2022 20:16

  project not found.

  derekfenwick.com

  derek.brizy.site

  it worked when my domain dns was with siteground but have moved to a third party hosting with email so I may just create the site in brizy wordpress and not cloud if you see issues.

  Thanks!

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  Alex

  • January 25, 2022 21:05

  Hi,

  there is a problem with the CNAME on your project. Either it is wrong or it is not added at all. : https://jumpshare.com/v/yLtcMgpo7d6ruEIUqXni Please check this. I think the problem is because of that.

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