Youtube video not working on mobile

Tim Bramwell

• January 20, 2022 21:29

The youtube videos I have as background are working fine on desktop, but when I view it on mobile it doesn't show up. I have already tested the plugins by deactivating and activating them again to see if those were the reason, but even when it's only the Brizy and Brizy Pro activated it still doesn't show any videos on mobile. I have Brizy version 2.3.28 and Brizy Pro 2.3.21 installed. 

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  Alex

  • January 21, 2022 07:30

  Hi,

  unfortunately, you can't have a background video on mobile.

  Due to the fact that it takes a lot of memory and resources to display the video on mobile devices, some devices and browsers don't even support it, so that's why we have the Replacement Image option that will load instead of the video background on the mobile devices. 

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  Tim Bramwell

  • January 25, 2022 21:58

  Unfortunately, that doesn't work for my client. They want the videos to display, preferably to load after the rest of the contents. It would be great to have logic that if the browser doesn't support the video load, then it would default the static image. 

  We are using this on a multi-site installation, so this is a big deal for us to change the template. Are you able to make that change to your template? 

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  Alex

  • January 26, 2022 21:56

  Hi Tim,

  I will add this to our feature requests list but it will not be integrated soon. I don't think it's the best solution for you, but if you want the video to appear on mobile, then you can add it as a simple video element and the visitor will click play to see it.

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