Website crash after update Version 2.3.28 & Version 2.3.21 Pro

Ronan Obrien

• January 19, 2022 15:13

Website crashed after update to new brizy Version 2.3.28 

Cleared cash and nothing.

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  Permanently deleted user

  • January 19, 2022 15:54

  Hi,

  Thank you for your message.

  Make sure the WordPress URL and the Site URL have the same, secured URL - httpS ; In this example, these URLs are not correct - https://jumpshare.com/v/z1TlsFvSYJuFsAODaU6U both should be httpS. Just add an S at the end of the prefix. Let us know if all is working fine. Thank you!

  Best regards, Nelea.

   

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  Novado LLC

  • January 19, 2022 19:40

  This same thing is happening to me! https:// does not fix it!

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  Permanently deleted user

  • January 20, 2022 08:59

  Hi Novado LLC,

  Thank you for contacting us. 

  Please, make sure you have the latest Brizy updates: Brizy FREE 2.3.28 and Brizy PRO 2.3.21. Could you please temporarily deactivate all external plugins (except Brizy Free, Brizy Pro) and activate a WP default theme? If you stil have this issue please sent us the URL of your website.

  Best regards, Nelea.

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