Skip to main content

Problem with site it is messed up URGENT

Tjitze Hoekstra

Bonjour

Whole site is messed up after the patch but in editor it looks ok.

Will I get informed when there is an update after repair the problem?

 

1

Comments

11 comments

Date Votes
  • Natalia Chitoroaga

    Hello Tjitze,

    Apologies for this inconvenience. Until we will have a new release (we will inform all users about the new version) please, downgrade to the previous plugin versions:

    - To downgrade the FREE plugin, go to this website - https://wordpress.org/plugins/brizy/advanced/, scroll down to the Previous Version paragraph, select version 2.3.26 from the drop-down list https://jumpshare.com/v/i49QwZEisH0wW8lh36hg and click on the Download button; upload the plugin manually in your WordPress dashboard.

    - To downgrade the PRO plugin, log into your Brizy account, and download version 2.3.19 - https://jumpshare.com/v/5dCAqcFO8X7bnBBwPQ8f;  upload the plugin manually in your WordPress dashboard.

     

    Regards, Natalia

    0
  • Adam Newbold

    I'm having the same problem (already posted separately). I have tried the fix you recommend (installing earlier versions of both Free and Pro), but it doesn't seem to make a difference. I still have the same problems... 

     

    When can we expect a fix (or at least revert back to a version that definitely works)?

     

    Many thanks,

    Adam

    1
  • Marielyne Nillesen

    Hi,

    I also have problems.

    I downgraded my Brizy to 2.3.19, but this did not solve the problems. Is there another/previous version?

     

    Best regards,

    Marielyne

    1
  • Denis B

    Hi Adam and Marielyne,

    Please, make sure that you downgraded both FREE and PRO versions and after downgrade cleared browser cache. In case, if clearing cache doesn't help, please, open page where problem is present and try to update them page one more time.

    Let me know if this worked.

    Best regards,
    Denis.

    1
  • Oswald Nortey

    Thanks Denis, it worked. 

    0
  • Marielyne Nillesen

    Where can I find the previous version of Brizy free? Best regards, Marielyne

    0
  • Permanently deleted user

    Hi,

    We released a new update for Brizy FREE and Brizy PRO plugins. Please, update to the latest versions: Brizy FREE 2.3.28 and Brizy PRO 2.3.21. After the update check, if everything works correctly.

    Best regards, Nelea.

    0
  • Oswald Nortey

    Well, I downgraded and it worked.......woke up today and its messed up again. Client thinking its because I do not know what I'm doing so yh.....Thank you Brizy for taking my money and messing with my business.

    0
  • Permanently deleted user

    Hi Oswald Nortey,

    We are very sorry for this convenience.

    Please update to the latest version Brizy Free 2.3.28 and Brizy Pro 2.3.21, everything is working well now. Also, please make sure the WordPress URL and the Site URL have the same, secured URL - httpS ;

    In this example, these URLs are not correct - https://jumpshare.com/v/z1TlsFvSYJuFsAODaU6U both should be httpS. Just add an S at the end of the prefix. 

    Let us know if all is working fine. Thank you!

    Best regards, Nelea.

     

     

    0
  • Tjitze Hoekstra

    Hello Today I did an update tot 2.3.28 and again its messed up ! After the setback to 2.3.26 it was good again. Attached a still of the site des-lions.fr is the website in this case greetings from France Tjitze Verzonden Windows SPAM"

    0
  • Permanently deleted user

    Hi Tjitze Hoekstra,

    You have replied to the non-reply email - noreply@brizy.zendesk.com. The email was received as spam and we had to recover it.  Also, we cannot recover the attached file. Please sent again the website where there are some issues.  Could you please check the https of the website if it is set up correctly? see please the above post. 

    Best regards, Nelea.

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

Ask a Question