Brizy Text Color Issue

Karan G

• January 16, 2022 12:32

Hi There, 

I am facing some issues with Brizy Cloud. I have designed a page on the cloud, here is the link:  https://pineapple9374792.brizy.site/ and the screenshot https://prnt.sc/26ebp6r

So, on this page, the majority of my text doesn't show up as I in the edit version, it does, see screenshot: https://prnt.sc/26ebpd1

I first thought it probably cache, but I tried it by deleting the cache and also creating a new project on Brizy Cloud, it still doesn't work. Can your team assist? 

Here is a small video I have made to get your team up to speed: https://shar.ec/_yRNfVX4IppqdLs-yebZA#NO7fgAFRSSEVEob_6oFiLBXdOE37B1hzxwS6WUmqM1U

 

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  Permanently deleted user

  • January 17, 2022 10:34

  Hi Karan G.

  Thank you for contacting us. 

  I apologize for this inconvenience. I confirm it is an issue from our latest Brizy plugin updates. Our development team is informed already and we are working to fix this issue. I will come back with an additional notification about this fix.

  Thank you for your patience.

  Best regards, Nelea.

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  Karan G

  • January 17, 2022 13:08

  Hi Nelea, 

  Thanks for your response. Does Brizy have a timeline for this? I had sent this site link to my client and he made complaints about the weird colors. This is quite embarrassing as I need to notify him that it's our fault. 

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  Doina P

  • January 17, 2022 20:35

  Hello Karan,

  Thank you for your message! 

  There is no specific ETA yet but I promise you we will solve this as soon as possible. We are deeply sorry for this inconvenience and thank you for understanding!

  With the best regards,

  Doina

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