Stuck in Synching
I have edited a page in Brizy Cloud but when I update it it does not appear (in updated format) in the browser - and there the 'synching in progress' message appears to be there permanently!
In Brizy Cloud:
In Chrome Browser:
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Hi Charles,
Thank you for your message.
A kindly request to send us the page URL so we could check this problem from your dashboard.
Best regards, Nelea.
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Hi Charles,
Please send us the page URL page of your project, like xxx.brizy.site , so we could know what is the exact page with this issue. Thank you.
Best regards, Nelea.
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Is this what you need?
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Hi Charles,
One of our developers is already looking at your project. I will come back with a message when I have news about it.
p.s. Please do not reply to the notification email - noreply@brizy.zendesk.com. The emails will be received as spam and they will not be posted here.
Best regards, Nelea.
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Still a problem...
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This does not seem to have been sorted yet!!
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Where did the text after 'sorted yet!!' (i.e. after first 9 words) come from?? I did not type that!!!!!
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Still not solved!
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Hi Charles,
I apologize for this inconvenience. Our development team is informed already and we are working to fix this issue. I will come back with an additional notification about this fix.
Thank you for your understanding and patience!
Best regards, Nelea.
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Is this an issue others are having too, or is it only me? i.e. is this a known bug??
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Hi Charles,
This issue is only on your project, it is not a bug. Our dev is still checking, you have a big project and it is very difficult to find the issue.
Best regards, Nelea
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