Brizy Cloud not working

Konstantinos Lillis

• January 14, 2022 10:19

I try to edit online a project and i get the message that something is wrong. I try to a couple of projects and nothing is working. Is it something that you are aware of?

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  Permanently deleted user

  • January 14, 2022 11:43
  • Edited

  Hi,

  Thank you for contacting us.

  I have opened a ticket for you, please send the URL of your project and we will check it.

  Best regards, Nelea.

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  Leif Erik Buroe

  • January 17, 2022 01:38

  Hi

  I have the same problem with all my projects.

  BR

  Leif Erik Buroe

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  Permanently deleted user

  • January 17, 2022 11:52

  Hi Leif Erik,

  Thank you for contacting us. 

  I have opened a ticket for you too. Please send the URL of your project and we will check it.

  Best regards, Nelea.

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  Konstantinos Lillis

  • January 17, 2022 12:29

  Hello! I talked to Support the otherday and found out that it is a browser compatibility issue. Try Chrome. I was trying Mozilla 96.0 64bit.

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  Leif Erik Buroe

  • January 17, 2022 12:42

  Hi

  Working in Chrome browser  

  Working in Microsoft Bing

  Not in Firefox

  BR

  Leif Erik Buroe

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  Konstantinos Lillis

  • January 17, 2022 12:54

  I was told that they will let support know and fix the issue.

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  Natalia Chitoroaga

  • January 18, 2022 09:52

  Hi Guys!

  Yes, the team is already informed, and it will take 1-1.5 weeks to solve this issue with the Firefox browser.

  I will keep you updated. 

  Have a great day!

  Regards, Natalia

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  Mihail Stremenovskii

  • February 01, 2022 14:16

  Hello!
  My name is Mihail, Brizy customer team.

  Thank you for your Great patience! 
  Please, update the Firefox browser  to the latest version 96.0.3
  And check it once again.

  Please, let us know the results. Thank you!

  Kind Regards, 
  Mihail

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  Leif Erik Buroe

  • February 02, 2022 07:52

  Hi Working fine Thank you 

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