Sliders not showing images

VIPIN TOM VARGHESE

• January 12, 2022 15:36

Hi Brizy team

I have a slider in my home page which isn't showing images when seen on the browser. It shows perfectly during building the page and also during preview but not when the website is seen from a different device.

Upon a closer look we saw that on other devices the images are being requested from our private IP address as part of AWS and not from the public IP address or the domain name.

I'm using the below listed version of the brizy builder

Brizy version

Version 2.3.26

Brizy Pro version

Version 2.3.19

 

Thanks

Pratik

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  Alex

  • January 12, 2022 16:37

  Hi Pratik,

  Do you have any errors in the browser console? Do you have any optimization plugins or Cache on server side? Do you have the same problem if you disable all your external plugins? It sounds more like a cache issue if you say it works when you are logged in and does not work when you visit the site from another browser.

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