One Site License on a multisite installation - Life time license

Eva Gascon Garcia

• January 12, 2022 12:07

Hello I have seen that may users suffer the bug of the One site License. 

I have the life time license so I can not apply the "disactivate licence" solution.
Any other solution? 

0

• 

  Permanently deleted user

  • January 12, 2022 12:15
  • Edited

  Hello Eva,

  Thank you for contacting us.

  At the moment we don't have a solution but our team is working to solve this problem. I will come back with a message when this issue will be fixed. We are hoping to fix this issue as soon as possible.

  Thank you for your patience and have a nice day.

  Best regards, Nelea.

  0
• 

  Eva Gascon Garcia

  • January 13, 2022 07:15

  Sorry to have bother you. I finally thought of another possible solution I hadn't tried. As I had changed my license from annual to life time so had changed the key. So I correct it at WP and it worked 💥 

  0
• 

  Permanently deleted user

  • January 13, 2022 07:44

  Hi Eva,

  I'm glad you managed to solve the problem and thank you for sharing it with us.

  Best regards, Nelea.

  0
• 

  Natalia Chitoroaga

  • January 13, 2022 11:13

  Hello!

  This issue is fixed in our builder version.

  This fix will be added in our next Brizy WordPress update. We will notify you about the release date. 

  If you have any other questions, please, let me know.

  Thank you!

  Natalia 

  0
• 

  Travis Metcalfe

  • January 28, 2022 20:00

  Any updates on this? 

  0
• 

  Alex

  • January 31, 2022 08:31

  Hi,

  This has been fixed in the latest version, so please update the plugins to: Brizy Free 2.3.28 and PRO to 2.3.21 and let us know if all is well on your side. 

  1
• 

  Travis Metcalfe

  • January 31, 2022 15:47

  Yes, working now. Thank you!

  0
• 

  Travis Metcalfe

  • February 01, 2022 00:02
  • Edited

  It was working all weekend and this morning without any issues but now getting the error again "Brizy Pro: Empty License Key Submitted" and editor presents with several options not available. 

  

  Here is a copy of the error in the admin dashboard: 

  

  Here are the versions I currently have installed: 

  

  0
• 

  Alex

  • February 01, 2022 09:54

  How strange. Is the license in Brizy settings or has it disappeared?

  0
• 

  Travis Metcalfe

  • February 01, 2022 14:45

  It is still there. I tried deactivating and reactivating and didn’t help.

  0
• 

  Travis Metcalfe

  • February 01, 2022 16:40

  It is working again now. 

  0

Please sign in to leave a comment.