Issue with updating

Marcus Vicente

• January 08, 2022 22:46

Hello

Whenever I update brizy I have issues with how the website turns out.

 

I haven't been able to update it since October.

Could someone take a look?

Thank You

0

• 

  Permanently deleted user

  • January 10, 2022 15:18

  Hi Marcus,

  Sorry for the late reply, support is limited on weekends.

  Please clone your website to a staging server and update to the latest Brizy versions on the staging. If you encounter issues, please write to us at support@brizy.io with the issues you are facing with the updates. We will try to help you fix those issues on the staging server. Once the issues are fixed, you can migrate it to the live site.

  Best regards, Nelea.

  0
• 

  Marcus Vicente

  • January 12, 2022 12:56

  I sent the email, haven't heard back.

  Just following up.

  Marcus

  0
• 

  Permanently deleted user

  • January 12, 2022 13:47

  Hello Marcus,

  Thank you for contacting us.

  I see that you have written to our support from this email support@....rk and my colleague already answered to you yesterday, please check your email and the spam too.

  Best regards, Nelea.

  0

Please sign in to leave a comment.