Server Sync and links: {"message":"Invalid base url"}

Steve Grundleger

• January 06, 2022 17:49

I have 3 sites I built on the cloud - Superior Auto Motors, Landscaping and Photographer Portfolio.  These were built as sample websites to be accessed on my Wordpress website page using links. I am hosting each of the cloud sites on my Bluehost server in folders called. www.viewingspaces.com/samplesites/subfolder, where subfolder is replaced with auto, landscaping, and photographer, respectively.  On my Wordpress site I have created links to each of these cloud sites - for example, https://www.viewingspaces.com/samplesites/auto.

all three worked perfectly for months.  today I received error messages and indicated in the header of this post.

I disconnected each site form the server sync, deleted all of the files in the subfolders, re-downloaded all 3 sites, updated the htaccess files, uploaded all new files correctly to my hosting.  I then loaded all of the websites into browsers and they work.  for example, https://www.viewingspaces.com/samplesites/auto/ will properly load the auto sample site.

Problem - when calling the site from the Wordpress website, using the same link, I get an error message and the sites won't load.  actually the photographer site works fine, but the auto and the landscaping sites do not load and get this error message.  why?

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  Alex

  • January 06, 2022 21:30

  Hi,

  From what I understand this is the WordPress site: https://viewingspaces.com/ right?  Where can we find links that redirect from WP to cloud projects so we can see the problem? At the moment if I access the direct link everything is fine: https://jumpshare.com/v/Tmxs5w92J8isKx3Azll8

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  Steve Grundleger

  • January 06, 2022 22:32

  that is correct.  you can find the page here ==> http://viewingspaces.com/services/websites/

  scroll down and there are 3 samples

  1. landscape - link no longer works

  2. photographer - link works properly

  3. auto - link no longer works.

  I have cleared caches and tried to change the links, built new blocks, and nothing seems to work.  I tried to edit the link in the text element and just add a link to apple.com, but it didn't seem to allow me to do that?  It seems I should be able to redirect to any URL.  For some reason that didn't work.  Is there something wrong with the txt links in the auto and landscape samples?

   

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  Alex

  • January 09, 2022 11:43

  Hi,

  it seems to be a redirect issue. Try adding full links with www: https://jumpshare.com/v/XSXBqsxOhfvxH9TGEumV

  At the moment they are set like this: https://viewingspaces.com/samplesites/landscaping/  but try to put them like this: https://www.viewingspaces.com/samplesites/landscaping/ This is how it should work.

  If you have any issues with editing Brizy in WordPress, it may be due to an older version. Can you please confirm that we are talking about the latest Brizy versions - Free 2.3.25. and PRO 2.3.18? 

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  Steve Grundleger

  • January 10, 2022 14:14

  I am using free 2.3.25 and pro 2.3.18.

  all 3 sample website links are coded with "https://www.viewingspaces.com/samplesites/photographer" (or landscaping or auto).

  when a viewer views the link, upon hover, it always shows "https://viewingspaces.com/samplesites/photographer" (or landscaping or auto), even though in the element it shows www.etc........

  but for some reason the photographer version works correctly and the other two do not.

   

  I had previously duplicated the element and tested with a new update.  no change.  I changed the link to www.apple.com and this worked fine.  but it will NOT recognize the link to landscaping or auto websites from briny cloud.

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  Alex

  • January 10, 2022 21:03

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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