Embed element doesnt save code

Paul K.

• January 05, 2022 17:36

When putting in "Embed" element, and i try to put in any code, such as Paypal and click Save Draft - it pops up the page needs refresh and when it's refreshed - nothing is saved.

I have not experienced this before and i have a Pro membership.

Let me know please.

 

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  Doina P

  • January 05, 2022 19:27

  Hello Pavel,

  Thank you for your message!

  Can you please clear all the server and browser cache and see if you still have the issue? If yes, please contact us. Hope to hear an update from you soon!

  With kind regards,

  Doina

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  Paul K.

  • January 05, 2022 20:34

  Hello Doina,

  Server and browser cache have been cleared. All plugins have been disabled and Brizy and Pro were the only ones left to use. I have tried and still the same issue.

  In fact, i have decided to try on two other sites, and it was the same issue.

  Please advise.

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  Doina P

  • January 05, 2022 22:04

  Hi Pavel,

  Please send us the code that you try to embed so we can test it ourselves! Thank you!

  Kind regards,

  Doina 

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  Paul K.

  • January 05, 2022 22:11

  It's a standard PayPal code the for the payment processing.

  (deleted by Brizy team)

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  Paul K.

  • January 05, 2022 22:13

  Just fyi, i have tried it across 4 of my sites, where i use a Paid version of Brizy - every single one has this error when using Embed element.
  Thank you.

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  Permanently deleted user

  • January 06, 2022 08:57

  Hi Pavel,

  Thank you for contacting us.

  Before creating an internal ticket for this post, please, check if you have a firewall or a Mod Security option enabled for this dashboard. Disable them, and check again how the code works.Let us know if all is working fine.

  Best regards, Nelea.

   

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  Paul K.

  • January 06, 2022 12:47

  Yes, I not only cleared all cache, but I also disabled all plugins except Brizy abs Brizy pro I also made sure I had the update d versions of both and I did. Please advise what else needs to be done. A

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  Permanently deleted user

  • January 06, 2022 12:52

  Hi Pavel,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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