Mistake on payment

Marta Aff

• December 19, 2021 03:52

I was trying to upgrade my cloud to a pro account but mistakenly purchased a WordPress pro since it was the one shown when i tried to use my custom domain , how can I cancel the WordPress pro and buy the one i actually need?

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  Permanently deleted user

  • December 20, 2021 08:11

  Hello,

  Thank you for contacting us.

  We have already processed the refund for the WordPress plan. I can, therefore, confirm that you will receive the refund within 1-3 working days. Now, you can purchase the plan for Brizy Cloud.

  Best regards, Nelea.

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