Error When Wrong Login Information Entered - SYNTAXERROR: UNEXPECTED TOKEN < IN JSON AT POSITION 0

Chad Smith

• December 17, 2021 19:14

When entering a wrong username or password, were getting a SYNTAXERROR: UNEXPECTED TOKEN < IN JSON AT POSITION 0 

We are using:

Brizy 2.3.24

Brizy Pro 2.3.17

Wordpress 5.8.2

I'm not sure when this error started popping up, we were just notified by a user.  We've been using Brizy and the Brizy login for over a year now, so this isn't a new site build.

Thanks,

Chad

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• 

  Doina P

  • December 17, 2021 20:02

  Hello Chad,

  Thank you for your message!

  Can you please send us the link to the website where you encounter this issue? Thank you!

  With kind regards,

  Doina

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• 

  Chad Smith

  • December 18, 2021 15:27

  Donia,

  It's https://traintoride.com

  Thanks,

  Chad

   

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  Doina P

  • December 20, 2021 19:53

  Hello Chad,

  Thank you for your message!

  I have checked your website and indeed there is a problem. I will create a ticket for you and one of my colleagues will contact you as soon as possible. Please make sure to give them all the details that they need.

  With kind regards,

  Doina

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  Emerging Smart

  • February 11, 2022 08:03

  Have this problem solve?
  I happen to get the same problem too.
  
  

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  Permanently deleted user

  • February 11, 2022 10:08

  Hello Emerging Smart,

  Thank you for contacting us.

  This issue was already fixed. Can you confirm that you are using the latest Brizy Free 2.3.30 and Brizy Pro 2.3.24 version? Also, please sent us the URL of your project so we could check it.

  Best regards, Nelea.

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  Zaheer M

  • March 05, 2022 06:34

  Hi,

  I am getting the same error..after submiting proper login credentials

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  Permanently deleted user

  • March 05, 2022 19:05

  Hello,

  Thank you for contacting us.

  This issue has been fixed. Can you confirm that you are using the latest versions of Brizy Free 2.3.32 and Brizy Pro 2.3.25? 

  Best regards, Nelea.

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  Zaheer M

  • March 05, 2022 19:58

  Hi,

  Yes it the latest version. Using it with blocksy theme.

  Thanks for looking into it.

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  KC George

  • March 07, 2022 06:39
  • Edited

  Hi Zaheer

  If you are still experiencing this error when using the latest Brizy versions and Blocksy theme, we may need to look into your WordPress Dashboard to help you troubleshoot it for you.   

  If you need help, please add me as a new user in your WordPress Dashboard. My email: kc.george@gmail.com. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX

  Once you have sent me an invitation, please let me know here

   

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  Zaheer M

  • March 07, 2022 06:17

  Hi George

  Invitation sent.

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  KC George

  • March 07, 2022 07:05
  • Edited

  Hi Zaheer

  I have received your invitation to your WordPress Dashboard. I looked at you website. I tried using the login feature to reproduce the error: SYNTAXERROR: UNEXPECTED TOKEN < IN JSON AT POSITION 0

  When I tried, it logged me in without any issue and I could not see the error. https://www.loom.com/share/d71b062ae46c417ab99dd599b631fa4c.  How do I reproduce the error?

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  Zaheer M

  • March 07, 2022 09:19

  Hi

  The login link you used for the test is not a brizy login widget. that's why its working.

  I Just sent you another login link. Or you can ceate a brizy page and add the login widget on it.

  Thanks 

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  Zaheer M

  • March 07, 2022 09:40
  • Edited

  Hi 

  Found the culprit. I turn off  wishlist member login redirect. But now user stays on login page, need to see how to redirect user to a specific page after login. does brizy has a redirect after login feature ?

  Thanks

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  KC George

  • March 07, 2022 10:28

  Hi Zaheer

  I am glad you could find the conflicting software. You can redirect logged in users to another page. Click on the Login button and then on the "Link' icon and you will find an option to specify a redirect URL.

   

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  Zaheer M

  • March 07, 2022 10:52

  Hi,

  That's a really nice feature!. Hope that brizy will also add  redirect option based on custom user roles. Please also consider integration with wishlist member.

  Thanks again for the help.

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