Site broke (but when editing it's fine)

Gera Ligorria

• December 17, 2021 17:09

Hi, something weird is happen with my site. Everything shows broke:

But when I edit it with brizy it's ok:

 

I don't know why this is happening, can you help me please?

 

 

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  Doina P

  • December 17, 2021 20:06

  Hello,

  Thank you for your message!

  Can you please send us the link to your website so we can see it ? Thank you.

  With kind regards,

  Doina

   

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  Gera Ligorria

  • December 17, 2021 20:12

  Hello, I leave you the link to access to WordPress admin. That is the site. You can check the home page by entering to santiagolena.com

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  Doina P

  • December 17, 2021 20:21

  Hi,

  Thank you for the quick response!

  I have checked the website and indeed there is a problem. I would kindly ask you to make sure you have the latest versions of Brizy: Free 2.3.24 and PRO 2.3.17. Clear all the browser and server cache and disable all the plugins and themes you do not use. Thank you! 

  With kind regards,

  Doina

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  Gera Ligorria

  • December 17, 2021 20:37

  Hi, I have both latest versions and made all you asked.
  
  

   

   

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  Doina P

  • December 17, 2021 20:47

  Hi,

  Thank you for the message and details!

  I will create a ticket for you and one of my colleagues will contact you as soon as possible. This might take a while as our work day is coming to an end and Support is limited on weekends but I will do my best to get someone to assist you in the next few days. Thank you for understanding!

  With kind regards,

  Doina

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