Add to cart css issue

Gerald O

• December 16, 2021 12:16

Hi,

I have an issue with the add to cart element.
As you can see, I cannot have acces to the proper setting

Below is a screestshot of the issue

 

The second screen come from another website (same theme, same pluging, same server)
And yes, everything is up to date

 

any suggestions?

Thanx in advance
Gerald

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  Permanently deleted user

  • December 16, 2021 12:34

  Hello,

  Thank you for contacting us.

  There are 2 cart elements in Brizy builder, one from Woocomerce and the second one from Brizy. Please see here. You should use the same cart element.

  Best regards, Nelea.

   

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  Gerald O

  • December 16, 2021 14:01

  Hi Nelea,
  
  ???
  
  Yes, You're right, there is two elements, "one is add to cart" element, the other is "the basket"... two completely diferrents purposes...
  
  Have a look
  
  

  Have you really red my message ?
  
  2 differents sites, same plugs list, same versions, both up to date, but différents results.
  
  Any suggestions ?
  
  Thanx in advance
  
  Gerald

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  Permanently deleted user

  • December 16, 2021 15:28

  Hello,

  Can you check the height of the Add to Cart Input (as shown in this video) https://jmp.sh/QSyvvzn

  Best regards, Nelea.

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  Gerald O

  • December 20, 2021 05:34

  Hi,
  If you have a closer look, you'll notice that the "add to cart" setting element is not the same.
  That's a issue.
  regards
  Gerald

  

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  Permanently deleted user

  • December 20, 2021 11:51

  Hello,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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