SSL Security Certificate Not Working

Geoffrey Greenwood

• December 16, 2021 09:00

Hi guys

My domain https://www.mba-online.co.uk has become unsafe because the SSL is not kicking in.

 

Please advise asap

 

Geoff

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  Permanently deleted user

  • December 16, 2021 14:51
  • Edited

  Hello,

  Thank you for getting in touch with us.

  Please delete these one IP from your DNS record :

  mba-online.co.uk. 600 IN A 3.33.152.147

  
mba-online.co.uk. 600 IN A 15.197.142.173

  You should have only one IP in your DNS record.

  Best regard, Nelea.

   

   

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  Geoffrey Greenwood

  • December 16, 2021 14:18

  If I delete both as you requested then I will not have one in there will I? Is this correct? Kindest Regards Geoff Greenwood FCCA MBA MSc https://www.neuro-performance.co.uk 

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  Permanently deleted user

  • December 16, 2021 14:51

  Hi,

  Sorry, please delete this ip mba-online.co.uk. 600 IN A 3.33.152.147.

  Best regards, Nelea.

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  Geoffrey Greenwood

  • December 19, 2021 11:27

  Please help as we are still insecure and there is something not working at Brizy. I have emailed you twice with no answer. The IP has reinstated itself!!!

   

  Geoff

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  Permanently deleted user

  • December 20, 2021 08:02

  Hi,

  We checked your site and found that you didn't set up the A record. See here.

  Could you please, check this article and follow all these steps to set up the A record?

  Let us know if we can help you with something else.

  Best regards, Nelea.

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  Geoffrey Greenwood

  • December 21, 2021 12:43

  Thank you Nelea…fixed. What was happening was after changing the A record, the domain forwarding seemed to revert it back to the recreated wrong A record again. Thanks again 

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  Geoffrey Greenwood

  • December 29, 2021 18:16

  Hello

  I now have the same ssl certificate problem with https://www.neuro-performance.co.uk and states it is invalid and insecure. This has now happened for a week even though A record is correctly set. Please can you solve this issue asap as it is the 2nd time for my sites.

   

  Geoff

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  Doina P

  • December 29, 2021 18:38

  Hello Goeffrey,

  Thank you for your message!

  I am sorry that you encounter this issue but I will create a ticket for you and one of my colleagues will contact you as soon as possible! Hope this helps. If you have any other questions, feel free to ask!

  With kind regards,

  Doina

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  Geoffrey Greenwood

  • December 30, 2021 07:08

  It is Brizy Cloud not Wordpress Kindest Regards Geoff Greenwood FCCA MBA MSc https://www.neuro-performance.co.uk A

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  Permanently deleted user

  • December 30, 2021 08:45

  Hi Geoffrey,

  We already fixed the problem with SSL and now all is working fine, see here. Could you please delete the browser cache and check it again?

  Best regards, Nelea.

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