I am still waiting for SSL certification of my custom domain.

Prakhar Tiwari

• December 16, 2021 06:14

I connect the server properly but still, this shows Non-SSL secured.

Please help me with how to solve this issue.

 

 

 

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  Permanently deleted user

  • December 16, 2021 10:55

  Hello,

  Thank you for contacting us.

  We already fixed the problem with SSL and now all is working fine, please see here.

  Could you please delete the browser cache and check it again?

  Best regards, Nelea.

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  Prakhar Tiwari

  • December 16, 2021 13:25

  Thank you so much 

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  Omar Cruz

  • February 10, 2022 16:28

  I am having this same issue for my website. Infinityvenueil.com

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  Permanently deleted user

  • February 10, 2022 17:01

  Hi Omar Cruz,

  Thank you for your message.

  We checked your site and found that you didn't set up correctly the Cname. Could you please, check this article and follow all these steps to set up the Cname? Could you please check if you set up the AAAA record? If you have set up it, could you please delete it? After this, you should have the records in the project settings green. This is an indicator that the configuration was done correctly. 

  Best regards,Nelea

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  Omar Cruz

  • February 11, 2022 12:53

  It is green showed on screenshot attached. Thank you, Omar 

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  Permanently deleted user

  • February 11, 2022 14:11

  Hi Omar,

  We already fixed the problem with SSL and now all is working fine, see here. Could you please delete the browser cache and check it again?

  P.S please do not reply to the notification email - noreply@brizy.zendesk.com; the emails will be received as spam and they will not be posted here.

  Best regards, Nelea.

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  Juan Garcia

  • June 13, 2022 17:59

  Hi im trying to connect the domain now everything is on green (I was reading this post and I also deleted AAA) but the website is not working it says unsafe connection error  this is the domain: 

  taqueriafortgreene.store 

  taqueriafortgreene.brizy.site

  I would really appreciate the help to fix this im not sure how to go further here

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  Permanently deleted user

  • June 13, 2022 18:06

  Hi Juan,

  I just checked your website and I see that SSL is working: View the screenshot. Can you confirm that?

  Best regards, Nelea.

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  Juan Garcia

  • June 13, 2022 18:10

  it stills saying it cannot establish a safe connection with the server 

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  Permanently deleted user

  • June 13, 2022 18:29

  Hi,

  Can you please clear your browser cache and check again?

  Best regards, Nelea.

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  Juan Garcia

  • June 13, 2022 18:41
  • Edited

  Hi Nelea thank you for your help. so when I cleared the browser it appears the window of the screen shot you uploaded before, when I write the domain site on google it says its unsafe connection with the server, how can I open the site I just create on brizy with the domain I got from hostinger?  do I have to do the instructions of the screen shot? "Delete the default.php file from the public_html folder, then upload your website via FTP or File Manager"

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  Permanently deleted user

  • June 14, 2022 09:49

  Hello Juan,

  Thank you for contacting us.

  The SSL for your website is activated, and everything is working well. Could you please send us a screenshot with  the problem that you have encountered? 

  Best regards, Nelea.

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