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WooCommerce checkout errors

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3 comments

  • Permanently deleted user

    Hello,

    Thank you for contacting us.

    I'm sorry but I couldn't reproduce the problem you reported 
    I suppose that the problem can be in the incompatibility with one plugin or the theme. Could you please make some basic checks?

    - Do you have the latest Brizy versions - Free 2.3.23 and Pro 2.3.17?

    - If you change the theme do you have the same problem?

    - Do you have the same problem if you disable all external plugins? 

    Could you please to go to the WooCommerce -> Settings -> Advanced and set-up what page will be the Cart and Check-out page https://jmp.sh/QVmUW0N. After this, go to the Pages and start to edit these pages with Brizy. Inside these pages, you can add the Pages element and select the right page. See here.

    Best regards, Nelea.

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  • Miguel Ángel Villagrá

    Hello.

    I have these plugin versions:

    • Brizy 2.3.24
    • Brizy Pro 2.3.17
    • WooCommerce 5.9.0

    I also have these themes:

    • Twenty Twenty-One 1.4 (currently active)
    • Storefront 3.9.1

    I tried switching between those two and nothing changes, the errors still appear.

    Also, I tried disabling other plugins, no changes.

    About the Cart and Chek-out pages, I had them set since the beginning and built them with Brizy, and that's why I'm contacting you, because it displays those 3 errors.

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  • Permanently deleted user

    Hi Miguel,

    We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

    Best regards, Nelea.

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