Menu broken even after 2.3.17

Ivo Rusev

• December 15, 2021 12:33

Everything updated, but I still got an issue with the menu. It happens only on 1 page of my website though:

https://pochivki-turcia.bg/хотели-турция/

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  Permanently deleted user

  • December 15, 2021 13:22

  Hello,

  Could you, please, check if you are using the latest versions of Brizy Free 2.3.23 and Brizy Pro 2.3.17

  Please send us a screenshot with Brizy plugin from your dashboard. Please disable all plugins, except Brizy, and check again this issue. Let me know if it works, although I will create an issue in our internal channel.

  Best regards, Nelea.

   

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  Ivo Rusev

  • December 15, 2021 13:34

  Hi Nelea,

  Yes, everything is updated.

  Disabled every other plugin, including caching. Also cleared the cache of the browsers. It's the same.

  The menu is fine in the Brizy edit (attached screenshot), but breaks when being opened by the user.

  

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  Permanently deleted user

  • December 15, 2021 13:43

  Hi,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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