Product Element not showing all images

Shiv Singh

• December 09, 2021 17:51

Hi im using brizy pro package Version 2.3.16

my products images are only showing on some products all the said products are in the same categories as each over, and all my images are jpg.    the Current source: are completely different

Non working image ->                                                                      (https://www.healthcbd.co.uk/brizy_media=8144&brizy_crop=iW%3D860%26iH%3D860%26oX%3D0%26oY%3D107%26cW%3D860%26cH%3D646) 

working image ->      healthcbd.co.uk/wp-content/uploads/brizy/imgs/terpenos-cheese-860x860x0x107x860x646x1625094701.jpg

kind regards alex 

please see attached

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  Doina P

  • December 09, 2021 19:33

  Hello Alex,

  Thank you for your message!

  First of all, make sure you have the Free version up to date as well: Brizy Free 2.3.22 . At the same time, I have checked your website and the product that you showed in the screenshot. Besides the fact that everything seems to be working fine, the images are shown. Please see this. Hope this helps! If you have any other questions, please feel free to ask! 

  With kind regards,

  Doina

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  Shiv Singh

  • December 10, 2021 13:48

  Hi donna i have both upto date Version 2.3.22 free - pro Version 2.3.16 

  The picture you have sent isn't from a brizy page thats the woocommerce categories page please see thins link https://www.healthcbd.co.uk/how-to-use-terpenes/

   

  Kind Regards Alex 

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  Doina P

  • December 10, 2021 18:44

  Hello Alex,

  Thank you for your message! 

  This is what I see. If I am missing something, please tell me and give me more details. Hope to hear from you soon!

  With kind regards,

  Doina

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