Embed not working ( Brizy Cloud)

Elena Ollick

• December 07, 2021 02:52

Adding a javascript to embed field ( paypal check out buttons) and it works sometimes in some places and doesn't work everywhere else. In this case it did not work at all. Please help.
https://www.ads.dailymom.com/checkout

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  Natalia Chitoroaga

  • December 07, 2021 11:54

  Hi Elena,

  Thank you for your message. 

  I would like to ask you  - do you have this code on any other pages from your project? Can you send me the link of these pages?

   

  Thank you!

  Natalia 

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  Natalia Chitoroaga

  • December 07, 2021 12:08

  Elena,

  The code is working fine on my Brizy Cloud page - https://jmp.sh/MCEKZG4 and in my Brizy WordPress page - https://jmp.sh/cPThkiX 

  I've changed the code a little bit, but I see it is not executed. Then, I've noticed that you are using SYNC option, therefore I would like to ask you to delete the cache folder and the content from the var folder https://jumpshare.com/v/VpzBybtSz0vyriAhqQTg 

   

  Update again the page from the editor mode, and let me know if the code will be displayed correctly.

   

  Thank you!

  Natalia 

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  Elena Ollick

  • December 08, 2021 00:45

  Is this something I need to do every time I update the pages? 

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  Elena Ollick

  • December 08, 2021 00:51

  and is there a better way to host these pages on my own server than sync, seems like sync is very buggy

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  Elena Ollick

  • December 08, 2021 01:19

  Cleared cache and var folder, still don't see it on page, updated it several times

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  Natalia Chitoroaga

  • December 08, 2021 10:59

  Hi Elena!

  Thank you for your details.

  I want to ask you one more test - in this case, re-upload your project again in the root of the server. Download and add the folder in the root of your server. If it will not work - I will create a private message and I will add a developer here in order to inspect this potential bug. 

  Thank you!

  Natalia 

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  Elena Ollick

  • December 18, 2021 01:10

  I did reupload everything as you asked and non of the embeds are showing. Obviously it's a huge issue, as my customers can't check out. Please try to resolve it asap!

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  Elena Ollick

  • December 18, 2021 08:24

  Ok, so I reuploaded everything and it still doesn;t work. I need this fixed asap, it's a huge issue when my clients can't pay. Thank you 

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  Permanently deleted user

  • December 20, 2021 12:40

  Hi Elena,

  I have created a private ticket for this request. We would like to check this problem from your dashboard. You had to receive a notification regarding this by email. Soon one of my colleagues will contact you for more information.

  Best regards, Nelea.

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