Domain was not found

Jason Chen

• December 08, 2021 10:55
• Edited

Hello, we've configured a website to work with a custom domain. We've configured the DNS servers with the CNAME and A records.  Published the custom domain, got green dns data at brizy custom domain dashboard but when visiting the site, it says "Domain was not found".  The website/domain is https://************  Please assist.

 

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  Doina P

  • December 06, 2021 21:28

  Hello Jason,

  Thank you for your message!

  I will create a ticket for you and one of my colleagues will contact you as soon as possible. Please make sure to give them all the details that they need! Hope this helps! If you have any other questions, please feel free to ask! We will be happy to help.

  With kind regards,

  Doina

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  Jason Chen

  • December 08, 2021 10:58

  Hi Doina, we got it to work. Deleted the domain name, wait a couple of minutes, then resubmitted it.  After a short while SSL is automatically set up and the website working.  Thanks for looking into it.

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