Plugin version is incompatible with your account

Roger Wehbe

• December 06, 2021 05:07
• Edited

Hi,

My Brizy Sync is not working, I have the latest version of Brizy Free (2.3.22) and Brizy Pro (2.3.16) and I have tried disconnecting and reconnecting multiple times with no luck.

I have also tried rolling back both Pro and Free versions one revision with no luck.

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  Permanently deleted user

  • December 06, 2021 08:41

  Hi,

  Thank you for contacting us.

  Try to fully reinstall plugins (deactivate, remove, install again) Clear the website cache and check your page again. Do you have the same problem?

  Best regards, Nelea.

   

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  Roger Wehbe

  • December 06, 2021 09:51

  Hi,

  Thank you for your response.

  I've tried all that and still no luck

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  Permanently deleted user

  • December 06, 2021 10:07

  Hi Roger,

  I just checked with our team and we are supposed to have an update soon, today or tomorrow. After the update, this issue will disparear. I'm sorry for this inconvenience.

  Best regards, Nelea.

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  Roger Wehbe

  • December 06, 2021 10:07

  Thank you Nelea

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