server sync not working

Completed

Florian Stangl

• December 04, 2021 10:42

server sync down. updates not showing after 1 hour. what to do? 

 

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  Doina P

  • December 04, 2021 16:17

  Hello Florian,

  Thank you for your message!

  Can you please make sure you followed all the steps from this video? Thank you.

  With kind regards,

  Doina

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  Florian Stangl

  • December 05, 2021 09:07

  Yes I have done it exactly that way. No chance to sync. 

   

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  Doina P

  • December 05, 2021 15:53

  Hello Florin,

  Thank you for your message!

  I will create a ticket for you and one of my colleagues will contact you as soon as possible. Please make sure you give them all the details that they need. If you have any other questions, please feel free to ask! We will be happy to help.

  With kind regards,

  Doina

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  Florian Stangl

  • December 05, 2021 16:04

  ok waiting. really would love a working system.

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  Florian Stangl

  • December 06, 2021 08:51

  hi i followed. yes. now uploaded again. first sync work. then nothing. A

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  Natalia Chitoroaga

  • December 07, 2021 11:46

  Fixed - Cache issue.

  It's necessary to remove the cache folder and all content from the var folder. 

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