Unable to set SMTP in Brizy contact form

Wim Dewitte

• December 02, 2021 22:00

Hi,

When trying to configure the SMTP option in the Birzy contact form the screen goes blank when trying to change the encryption. Can you have a look into this?

Best regards,
Wim

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  Permanently deleted user

  • December 03, 2021 07:37

  Hi,

  Thank you for getting in touch with us.

  Could you, please, confirm if you are using the latest versions of Brizy Free 2.3.22 and Brizy Pro 2.3.16? Also, please disable all plugins, except Brizy, and check again this issue. Let me know if it works. 

  Best regards, Nelea.

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  Wim Dewitte

  • December 03, 2021 08:57

  Hi Nelea
  
  Thank you for your reply. I'm using using Brizy Free 2.3.22 and Brizy Pro 2.3.16. I have disabled all plugins except for Birzy and the problem still occured:

  

  Best regards,
  Wim

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  Permanently deleted user

  • December 03, 2021 09:52

  Hi,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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