Brizy PRO Studio was discontinued?

Edney Costa

• December 01, 2021 16:26

Hi guys, 
I'm a little bit confused about a Freelancer plan. I purchased then yesterday under BFriday promo code because my PRO Studio license will expire soon (not available to upgrade as the same plan). No problem, is it right? The workspaces, projects, it's everything gonna be all right?
Thanks

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  Doina P

  • December 01, 2021 19:49

  Hello Edney,

  Thank you for your message!

  Brizy Studio Plan was removed from Brizy plans (you can not buy it anymore) but those who have it ( e.g. you) continue to have it if they do not cancel the requiring. If you have Studio, you do not really need the Freelancer (if Studio has autorenewal active but if this option is OFF, when it will expire the studio license will expire as well). Hope this made things clear!

  With kind regards,

  Doina

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  Edney Costa

  • December 01, 2021 22:15

  Thanks for your reply Doina!
  
  This option autorenewal is OFF in my account, so like you said it will expire, but now I got a new Freelancer plan running in side by side to Studio while is active. I'm just wondering about if my projects will be recovered automatically to Freelancer. If I understood that's all right. Very clear!

  Best regards,

  Edney
  
   

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  Permanently deleted user

  • December 02, 2021 09:24

  Hi,

  Thank you for your message.

  Your projects remain the same in the dashboard. Only the plan changes in your account, this will not affect your projects. 

  Best regards, Nelea.

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  Edney Costa

  • December 04, 2021 17:54

  Hi Nelea, thank you for the reply.
  I did some mistakes, my Brizy Pro Studio Plan will be renewed soon and there isn't a message Auto renew OFF, but I purchased Freelancer WP plan when I'm actually interested in a Brizy Cloud plan that keeps something looks like a Studio because I'm not building sites in WP at the moment.
  Can I request a refund of the Freelancer WP? In this case I'll wait for Autorenew in my Studio Plan as Doina said before. 
  Is that ok?
  
  This is the status in my payments area:

  You are subscribed to Brizy PRO Studio!

  Next payment ($99.⁰⁰) is due on December 8, 2021

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  Permanently deleted user

  • December 06, 2021 09:00

  Hi,

  Thank you for contacting us.

  The refund for Freelancer Plan has been already processed. You should receive the money.

  Best regards, Nelea.

   

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