Not receiving emails

Iván Calderón

• November 28, 2021 02:14

Clients are complaining about not receiving emails.

Tested and it is true. I know the leads are stored in the "leads" area, but my clients NEED the emails in their inboxes. I see this is a recurring issue with no apparent solution.

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  Iván Calderón

  • November 28, 2021 02:31

  BTW... All Dates in the lead pages Say "Invalid Date". You have to export them to a csv or xls to see the dates.

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  Permanently deleted user

  • November 28, 2021 18:40

  Hello Ivan

  Thank you for getting in touch with us.

  A kindly request to send us the page URL so we could check this problem from your dashboard.

  Best regards, Nelea.

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  Iván Calderón

  • November 29, 2021 16:00

  Hello, Nelea.

  This two sites, so far:

  https://www.kopehb.com

  https://www.adamescoach.com/

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  Alex

  • November 30, 2021 21:05
  • Edited

  Hi,

  An update for Brizy Cloud was released today, so this issue has been fixed. Can you please check this again and confirm that everything is working as it should?

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  Iván Calderón

  • December 01, 2021 21:29

  Yes, the update seems to have fixed it.

  Thanks, Alex.

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  Alex

  • December 01, 2021 21:42

  I'm glad to hear that.
  Let us know if you need anything else. 

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