Saves in Brizy do not refresh the page correctly

Gabriele Di Caro

• November 26, 2021 12:31

I am working on a page of a WP site (5.8.2) on which I have updated Brizy 2.3.20 + 2.3.15 PRO.
Today strangely I add a block with texts and video links to a video on Youtube and saving the new block does not appear.
It is a page that contains webinar videos that I update quite frequently. This is the first time something like this has happened to me.
Can you tell me what the problem could be?
Can it be related to the length of the page?
Are there a maximum number of blocks per page?
the page URL is https://ositalia.com/webinar-classroom/

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  Permanently deleted user

  • November 26, 2021 13:03

  Hi Gabriele,

  Thank you for getting in touch with us.

  Could you please give more information about your problem? So, this block appears in the editor and doesn't appear in the preview mode? Or, you saved the block here: https://jumpshare.com/v/QIr4XlpAZOWFrvVQ0IU8 and now you cannot find it?

  Best regards, Nelea.

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  Gabriele Di Caro

  • November 26, 2021 15:07
  • Edited

  Hi Nelea,
  Yes,  this block appears in the editor and doesn't appear in the preview mode and published page.
  Even in the editor page, the saving is not done correctly. I save, end exit from the Brizy Buikder and part of the correction is not saved in the editor, but all the block is not seen in the page published.
  Could I try downgrading to 2.3.14?

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  Gabriele Di Caro

  • November 26, 2021 15:27

  Nelea,
  I uninstalled Brizy 2.3.15 PRO and reverted to version 2.3.14.
  I saved the page layout in Brizy.
  I created a new page and inserted the saved layout.
  It appears that the page has successfully saved the changes.
  I will do other checks to understand what generated the bug.
  Maybe it depends on Wordpress, the doubt came to me

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  Permanently deleted user

  • November 26, 2021 15:33

  Hi Gabriele,

  I'm glad you managed to solve the problem for the moment. Let us know if you need anything else.

  Best regards, Nelea.

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  Gabriele Di Caro

  • November 26, 2021 16:46

  Thanks Nelea,
  Best regards, Gabriele

   

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