Wrong License

Hany Ibrahim

• November 23, 2021 09:24
• Edited

Hello I have an agency subscribtion active and when I generate a new license it provide me with a freelancer lincense

Email: (deleted by Brizy team)

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  Permanently deleted user

  • November 23, 2021 11:33

  Hi,

  Thank you for your message.

  We have changed the name, everything should be fine now.

  Best regards, Nelea.

   

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  Hany Ibrahim

  • November 23, 2021 11:39

  Hey Nelea,

  Everything is not fine, the license itself is ativting brizy as a freelancer

  No WooCommerce editing, No Whit label edit.

   

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  Permanently deleted user

  • November 23, 2021 12:09

  Hello,

  The license is not related to Woocommerce editing and white label activation.

  If you need to activate white-label in WP please see here: https://support.brizy.io/hc/en-us/articles/360040492831-How-to-activate-the-white-label

  If you need to edit a page in Woocomerce you should create a template. Please send us a video record so we could understand your problem.  Could you, please, check if you are using latest versions of Brizy Free 2.3.20 and Brizy Pro 2.3.15? 

  Best regards, Nelea.

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