CSS Conflict with your popup code

Anson C

• November 22, 2021 20:20

Dear support:

My category page has issue after add your script in the footer, while the popup will show, but it mess up the category layout, it changed it from 5 columns to 4 columns.

Here is the page: https://www.inktonerstore.com/brother-ink-toner-cartridges.html

As you can see column becomes 4, see screenshot: https://share.getcloudapp.com/YEuPJxjX

 

Before install your code, the column looks like this:https://share.getcloudapp.com/bLudQEDq

My developer identified it was due to your css code: This css is creating layout issues in website: https://b-cloud.b-cdn.net/builds/free/190-cloud/editor/css/preview.css

Please check and provide solution.

Thank you!

 

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  Doina P

  • November 22, 2021 20:40

  Hello Anson,

  Thank you for your message!

  I will create a ticket and one of my colleagues will come back to you as soon as possible! Please make sure to give them all the details that they need!

  With kind regards,

  Doina

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  Anson C

  • November 23, 2021 14:15

  Hi, the code I added from your platform, I did a recording how I added the code in Magento footer

  see: https://share.getcloudapp.com/wbu8x9Pg

  Let me know if you need anything else.

  Thank you!

   

   

   

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  Doina P

  • November 23, 2021 20:42

  Hello Anson,

  Thank you for the details but please make sure you respond and give them in the ticket that I have created:) You just wrote to the Support Forum. 

  With kind regards,

  Doina

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