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Embed element not allowing Update

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7 comments

  • Alex

    Hi Claudia,

    can you please confirm that we are talking about the latest Brizy versions - Free 2.3.20 and PRO 2.3.15? Does it happen with all embedding codes or with a specific one? Try to embed a Youtube video and tell me if it works. Thanks.

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  • Claudia Leslie

    Hi Alex,

    Yes both websites are on the latest  Brizy versions.

    One website is embedding code from Stripe and the other is from SuiteDash. Sorry I should have said before. 

    I uploaded a yt video - it Updated fine, but when I deleted the video and tried to Update again it showed the 'This page needs a refresh' notice, but when I went on the front end of the web page the yt video was gone, so obviously it had updated. 

    Many thanks

     

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  • Alex

    Hi,

    thanks for these details. I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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  • Claudia Leslie

    Is this where I was meant to put the login details? Is it secure?

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  • Nelea Stanila

    Hi Claudia,

    I have deleted the post with the login details. I see that you have sent to our email too.

    Best regards, Nelea.

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  • Claudia Leslie

    Thanks!

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  • Natalia Chitoroaga

    Update: The server returned a 403 Forbidden error on our ajax requests. 

    The fix was provided by the hosting company, by switching the Mod_Security option OFF. 

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