Embed element not allowing Update
CompletedHi,
When there's an Embed element on a page and we try to update the page, the message 'This page needs a refresh...' comes up - screenshot attached. It's happening on a couple of websites.
We identified it's the Embed element that is causing this, because when it's removed and on pages without it, everything updates fine. On WordPressPro.
Neither website where this is happening has had any new content or plugins etc. added or removed between the time when it was working ok and now not working.
Thanks!
Claudia
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Hi Claudia,
can you please confirm that we are talking about the latest Brizy versions - Free 2.3.20 and PRO 2.3.15? Does it happen with all embedding codes or with a specific one? Try to embed a Youtube video and tell me if it works. Thanks.
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Hi Alex,
Yes both websites are on the latest Brizy versions.
One website is embedding code from Stripe and the other is from SuiteDash. Sorry I should have said before.
I uploaded a yt video - it Updated fine, but when I deleted the video and tried to Update again it showed the 'This page needs a refresh' notice, but when I went on the front end of the web page the yt video was gone, so obviously it had updated.
Many thanks
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Hi,
thanks for these details. I have created a private ticket for you so please send your login details there and we will look into it. Thanks.
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Is this where I was meant to put the login details? Is it secure?
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Hi Claudia,
I have deleted the post with the login details. I see that you have sent to our email too.
Best regards, Nelea.
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Thanks!
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Update: The server returned a 403 Forbidden error on our ajax requests.
The fix was provided by the hosting company, by switching the Mod_Security option OFF.
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